Tkbazz Privacy Policy —
Your Data, Our Responsibility

Welcome to tkbazz. Our Privacy Policy ("Policy") explains what information we collect when you use our website or app, and how that information is used.

Tkbazz believes your privacy is a fundamental right. By using our platform, you agree to this Privacy Policy. If you have any questions, visit our Help Center.

This Privacy Policy has been prepared in accordance with the applicable laws of Bangladesh and international data protection standards. We maintain complete transparency with our users — because trust is our foundation.

Under the tkbazz Privacy Policy, we collect two types of data — what you provide directly, and what is generated automatically through your use of the platform.

We never store your payment PIN, password, or full card number. Sensitive financial data is processed directly through payment gateway providers.

The tkbazz Privacy Policy clearly states that we do not collect any information without purpose. Every piece of data we collect has a specific reason behind it:

• Account Management: To support registration, login, and account security.
• Identity Verification (KYC): To meet legal obligations and prevent underage access to the platform.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and understand the context of previous conversations.
• Fraud Prevention: To detect suspicious transactions and keep your account secure.
• Service Improvement: To analyze your usage patterns and improve the platform experience.
• Legal Compliance: To comply with government directives and regulatory requirements.

Tkbazz never shares your personal information with third parties unnecessarily. However, limited data sharing may be required in certain circumstances:

• Payment Providers: Transaction details are shared with mobile banking providers as necessary to process deposits and withdrawals.
• KYC Partner: Required information is shared with authorized verification agencies for identity verification purposes.
• Legal Authorities: We are legally required to provide information in response to a court order or a valid request from a government authority.
• Technology Partners: Cloud and tech service providers used to operate the platform, who are contractually bound to uphold the same privacy standards as us.

Before sharing any information with third parties, we verify that they have appropriate security measures in place. All third-party partners are bound by strict confidentiality agreements with us.

Cookies and similar technologies are used on the tkbazz website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are essential for maintaining login sessions and keeping security features active. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Used to understand which sections of the website are most visited. This data is completely anonymous.

You can disable non-essential cookies through your browser settings, though some features may not work as intended. tkbazz does not use third-party advertising cookies.

We do not retain your data indefinitely. The tkbazz Privacy Policy defines clear retention periods:

Once the designated period has passed, or upon your request, we securely delete your data. However, we are legally required to retain certain information for a specified period.

As a tkbazz user, you have important rights over your own data. We take these rights seriously:

To exercise these rights, email us at: support@tkbazz.app — We will respond within 30 business days.

Tkbazz uses industry-leading security technology to protect your data. Our security infrastructure operates on multiple layers:

• AES-256 Encryption: All stored sensitive data is kept in an encrypted state.
• TLS 1.3: State-of-the-art protocols are used during data transmission.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Intrusion Detection System: Suspicious activity is automatically detected and flagged with alerts.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Access Control: Only authorized personnel are permitted to access the data they need.

Tkbazz strictly does not provide services to anyone under 18. Our platform is not intended for minors, and we do not knowingly collect any data from them.

Age verification is conducted at registration, and age confirmation through the KYC process is mandatory. If we discover that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.

Tkbazz reserves the right to update this Privacy Policy as needed. Revisions may be required due to changes in law, technological developments, or updates to our services.

• If there are significant changes, we will notify you by email or platform notification.
• The "Last Updated" date at the top of the page will be changed before any revised policy takes effect.
• For minor changes, the page will simply be updated and a separate notification may not be sent.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly. If you have any questions or concerns, feel free to reach out to us.

Reach out to us for any privacy-related questions, requests, or complaints. Our data protection team is always ready to help.